Roadside Assistance Customer Care Agent

Contract
Home Based
Posted 2 months ago

What to Expect

On a day-to-day basis, Service Partners can expect to participate in the following activities:

  • Inbound calls for roadside assistance and other service requests from client’s customers
    and/or client account representatives.
  • Possible outbound calls to client, client’s customers and/or client account representatives
    for status and clarification purposes.
  • Transferring of inbound calls or outbound calls to other client designated internal support
    departments or client account representatives.
  • Outbound coordination to client’s independent service providers, such as tow trucks.
  • Possible follow up calls to independent service providers for clarification and/or additional
    calls for secondary services.

Job Features

Job CategoryCustomer Service
Starting Pay$0.224 per service min

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