Are you passionate about coffee? Do you care about sustainability and quality? We are seeking passionate and dynamic Customer Service/Sales Associates who can authentically share the premium coffee by creating meaningful and memorable coffee moments. The culture will empower you to share your knowledge and our sustainable mission to attract new coffee enthusiasts.
What To Expect
- Positively interact with customers via phone, providing a premium service to the customer.
- Be a positive representative for the brand; promoting products, benefits & discounts available to the customer.
- Being a fan of coffee is a plus, as it helps drive engagement and sales.
- Navigate multiple complex systems while researching and resolving customers’ issues or concerns.
- Provide troubleshooting and resolutions to customers’ technical issues with their products.
|Job Category||Customer Service/Sales|