Bookstore Speciality Services

Freelance
Home Based
Posted 1 week ago

You will be responsible for providing exceptional customer service through their four core service principles. You make the shopping experience interactive and engaging by enthusiastically sharing your knowledge about our products and services and meeting the needs of the customer. You care about and value people and exemplify our core values.al

On a day-to-day basis, Service Partners can expect to participate in the following activities:

  • Handle customer inquiries regarding order status, membership, and/or marketplace orders
    for the Specialty Services
  • Create a case in client system for every interaction
  • Research customers account to accurately identify the best solution/answer for customer
    inquiry
  • Use client Knowledge Base to provide the customer with accurate and complete information

Job Features

Job CategoryCustomer Service
Starting Pay$11/hr

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